Q & A
Product & Stock 💎
What is the capacity of the K-POT?
The K-POT has a capacity of 1 quart, perfect for single servings of your favorite dishes like ramen, soup, stew, and more.
Is the K-POT suitable for camping or outdoor activities?
Yes, the K-POT is lightweight and stackable, making it ideal for outdoor activities such as camping, hiking, picnics, and backyard parties.
Can I use the K-POT on an open flame and electric ceramic furnaces?
Absolutely! The K-POT can be directly heated by an open flame, making it versatile for various cooking methods. It is also designed to be conveniently used with electric ceramic furnaces, adding to its versatility in the kitchen.
How do I clean the K-POT?
Cleaning the K-POT is easy! Simply wash it with warm, soapy water and rinse thoroughly. Its durable aluminum construction ensures it stays rust-free and retains its new-like appearance for a long time.
Order & Shipping 🚚
Can I track the status of my order?
Yes, once your order is confirmed, you will receive a tracking number via email to monitor the status of your shipment.
Is there a minimum order requirement for free shipping?
Yes, free shipping is available for orders above 30 USD.
How long does it typically take for orders to be shipped?
Orders are usually processed and shipped within 3-7 business days. However, shipping times may vary depending on your location and current circumstances.
Can I expedite the shipping of my order?
Currently, we do not offer expedited shipping options at an additional cost. For bulk orders, please contact customer support.
Returns & Refunds 🔄
What should I do if I receive a defective or damaged K-POT?
If you receive a defective or damaged K-POT, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund as per your preference.
What is your return policy for the K-POT?
We offer a 30-day return policy for the K-POT. If you are not satisfied with your purchase for any reason, you may return it within 30 days of receipt for a full refund or exchange.
Are there any conditions for returning the Yangeun Pot?
The K-POT must be returned in its original packaging and in unused condition to be eligible for a refund or exchange.